Job Description
We are seeking an IT Specialist who shall be responsible for the day to day management of all IT systems and technology tools at the Academy.
You shall have a strong background in IT systems, learning software, database management and also website maintenance.
RESPONSIBILITIES
- Ensure that all IT equipment, network and systems are fully operation prior to classroom starts.
- Be on hand to provide any IT related trouble shooting issues either onsite, through telephone or virtually.
- Monitor and maintain all software licenses
- Ensure security systems are in place for all digital related platforms to avoid any data leak, and any viral and security threats.
- Ensure computer network is properly maintained, and telephone systems throughout the Academy is in full functioning order
- Install and configure computer systems, networks, including any hardware and software.
- Setup all email, IT related accounts. Ensure permissions are properly managed.
- Ensure that the Academy website and any applications is maintained, and updated for optimal usage by the public
- Co-ordinate on all IT related sessions, including teaching students and academy on the use of software and applications.
- Ensure that all IT equipment, inventory and assets are properly maintained, stored and kept secure.
- Replace and order parts when required.
- Maintain any e-learning software and ensure that these are properly understood by faculty and students.
- Lead in the research, testing, evaluating and implementation of any technology solution, upgrades and enhancements and conversions
- Keep abreast of all technology related tools, methods to enhance the learning experience of students.
- Develop B2B tools using third party platforms
- Integrate any APIs, systems, and platforms into the Academy digital platforms
- May be required to work evenings if needed and be available through virtual networks to resolve any IT related matters.
- Provide any procedural and documentation support and reports when needed.
- Support in automating any administrative tasks to reduce workload.
- Conduct electrical safety checks on computer equipment.
PROFILE REQUIREMENTS
Pre-requisites
- Helpful and proactive attitude to resolve issues quickly
- Knowledge of business information technology, cloud technology, email systems and website platforms
- Understanding of HTML and website development platforms
- Knowledge of applications development
- Expert knowledge of Microsoft Office
Professional Experience
- Minimum 5 years working experience in a IT related field
Academic Qualifications
- Bachelor degree in Computer network or Computer science related field.
Language
- Competent in written and spoken English and fluent in Arabic.
Job Type: Full-time